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SkillShifters™ by Queens Code AI

Handing People ChatGPT Is Not a Workforce Strategy.

AI tools are entering the workplace faster than people are being prepared to use them. SkillShifters™ helps organizations prepare people to work alongside AI with practical skills, human judgment, and occupation-specific readiness.

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An executive workspace with a laptop showing a ChatGPT access email, illustrating that giving employees an AI tool is not the same as preparing them to use it
Our Mission

Future-Ready People. Stronger Organizations. Thriving Communities.

We prepare people and organizations for how work is changing—so workers can grow, organizations can lead, and communities can thrive in the AI era.

Access Is Not Readiness

Access to an AI tool does not create judgment, responsible use, occupational understanding, or verification skill. Those capabilities are built deliberately — starting with the occupation and the people doing the work.

Start with the work. Then decide what the training needs to become.

Who We Help

Three Audiences. One Starting Point: The Work Itself.

Strategy

Workforce Organizations

“How should our organization and the people we serve prepare for AI-driven changes in work?”

Primary solution

Organizational AI readiness planning

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Professional Development

Employers / Organizations

“How do we prepare our employees to use AI responsibly and effectively in their actual work?”

Primary solution

Staff AI readiness

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Workforce / Career Development

Training Providers / Workforce Programs

“How do we prepare learners for how the occupation itself is changing?”

Primary solution

Participant AI readiness

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We don’t replace occupational training. We strengthen it.

SkillShifters™ adds occupation-specific AI readiness to the career and workforce training you already deliver.

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The SkillShift™ Method

Four Steps. Always in This Order.

  1. 01

    Occupation

    Understand the work.

  2. 02

    Disruption

    Identify where AI and automation are changing tasks, workflows and expectations.

  3. 03

    Skill Gap

    Determine which human and AI-enabled capabilities may become more important.

  4. 04

    SkillShift™

    Strengthen the capabilities people need for the changing occupation.

SkillShifters™

One Solution. Shaped Around the Occupation.

SkillShifters™ is a customizable AI workforce-readiness solution from Queens Code AI. It helps organizations understand how AI is changing the occupations they support — and build the capabilities people need next.

Occupation-specific

We start with the actual work — the tasks, workflows, and judgment an occupation requires — not generic AI training.

Customizable by organization

Scope is shaped with each organization, so the emphasis, depth, and delivery fit the people you serve.

Built to strengthen, not replace

SkillShifters™ layers AI readiness onto occupational training you already deliver. We don't replace curriculum, and we don't place people into jobs.

Grounded in responsible use

Verification, human accountability, AI limitations, and critical thinking run through every engagement.

First, shift the people who deliver the mission. Then, shift the people you’re preparing for opportunity.

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Flagship Specialization

Healthcare Workforce Readiness

Flagship: Medical Coding & Billing

Medical coding and billing is our deepest specialization — an occupation where AI and automation are already reshaping documentation, coding, and claims workflows, and where human judgment still decides the outcome.

It is where SkillShifters™ is built out most thoroughly, not the limit of the work. The same method applies across the occupations our partners support.

Explore Healthcare Readiness

Where the capability shift shows up

  • Documentation analysis and AI-output validation
  • Compliance reasoning and exception handling
  • Human judgment where automation stops
  • Responsible AI use in revenue-cycle workflows

Think Like an Auditor™ is our signature applied-reasoning component for healthcare — structured practice in evidence review, verification, and defensible decision-making.

Portrait of Sydney Vanderpool, The AI Skills Shifter™, founder of Queens Code AI
Founder

Sydney Vanderpool — The AI Skills Shifter™

CPC • CPMA • CPD Certified AI Consultant

Sydney Vanderpool is the Founder of Queens Code AI and creator of SkillShifters™. Known as The AI Skills Shifter™, Sydney brings more than 25 years of experience across healthcare coding, auditing, billing, compliance, and education.

Her work focuses on a growing workforce challenge: as AI changes the tasks people perform, how do organizations prepare people with the skills they will need next?

Through SkillShifters™, Sydney helps workforce organizations, employers, and training providers understand how AI is changing work, identify emerging skill gaps, and strengthen workforce and career readiness.

Her approach starts with the occupation, not the AI tool: understand the work → identify the disruption → find the skill gap → build the SkillShift™.

Healthcare is Sydney's primary area of subject-matter expertise. For occupations beyond her direct professional experience, the SkillShifters™ approach incorporates credible occupational research, workforce evidence, and appropriate subject-matter expertise.

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